return policy for snacks shipping label
return policy for snacks Return & Refund Policy
Our Commitment
We want you to be completely satisfied with your Collins Global Snack Store purchase. If you're not happy with your order, we're here to help return policy for snacks
Return Window
You have 30 days from the date of delivery to return items for a full refund or exchange.
Return Conditions
To be eligible for a return, items must be:
- Unopened and in original packaging
- Not expired or past their best-by date
- In the same condition as when you received them
- Accompanied by original receipt or order confirmation
Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Opened food items
- Items past their expiration date
- Custom or personalized orders
How to Return
- Contact our customer service team to initiate a return
- We'll provide you with a return authorization and shipping label
- Package items securely in original packaging
- Ship using the provided return label
Refund Process
Once we receive and inspect your return:
- Approved returns will be refunded within 5-7 business days
- Refunds will be issued to your original payment method
- Shipping costs are non-refundable unless the return is due to our error
Exchanges
We're happy to exchange items for different flavors or sizes, subject to availability.
Damaged or Incorrect Items
If you receive damaged or incorrect items, please contact us immediately. We'll arrange for a replacement or full refund at no cost to you.
Questions? Contact our customer service team for assistance with returns or refunds.